Returns and Refunds

Returns and Refunds

Whilst we hope that you will be completely satisfied with your purchases from Alessia Aromatherapy if you are not entirely satisfied or the product performance does not meet your expectations we will exchange the item or offer a refund.  Contact us to make arrangements for a return, exchange or refund at info@alessiaaromatherapy.co.uk.

Customer Complaints

In the event of a customer complaint we will arrange to have the unsatisfactory product returned to us for further investigation and will offer either a replacement product or a full refund.  Please contact us at info@alessiaaromatherapy.co.uk or call us on +44 (0)7734 088974.